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Slow responses times, ongoing problems, never get back to you. Here are 21 Questions you need to ask before selecting an IT service provider.

If you depend on your computer network to run your business, this Is one guide you DON’T want to overlook!

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We'd love to hear from you, whether you're looking for IT support or if you just want some advice.

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IT Solutions

Technology doesn’t have to be a hassle!

With a traditional break/fix service contract, your IT guy depends on your problems to keep him in business – so how much can you really depend on him to proactively maintain your network and computers? Imagine a world where you could keep your IT from breaking, eliminate costly computer repair bills and say goodbye to technology troubles for good. Managed Services from vIT4u can turn that dream into a reality.

With Managed Services from vIT4u, your options are:

Description No Plan Basic  Small / Home Office Professional
Emergency Response Time 4-6 hours 3 hours 1 hour 1 hour or less guaranteed
On-site scheduling of technician 3-4 days 2-3 days Next Day Same day
Phone and Remote Support Sessions per 15 min. per 15 min. Included Included
24-7 Remote Monitoring –
Computer stability and performance
x Included Included Included
Executive Summary Monthly Report x Included Included Included
Anti-Virus software and updates x Included Included Included
Unlimited Remote Patch Mgmt. x Included Included Included
Online custom client portal x Included Included Included
Cloud File Backups (30Gb included)** x x Included Included
Creation of AUP (acceptable user policy) x x Included Included
Quarterly review and planning meeting x x Included Included
Client access to Virtual System Administrator for remote control and access to network x x Included Included
Unlimited software upgrades* x x Included Included
Anti-Malware software and updates x x Included Included
Adding and removing users x x Included Included
LAN and WAN Network Monitoring x x x Included
Proactive maintenance x x x Included
Staff Productivity analysis x x x Included
Remote Worker x x x Included
Umbrella web filtering x x x Included
Installation of new hardware and software* x x x Included
Virus removal and cleaning x x x Included
Loaner PC/Server x x x Included
Vendor liaison and ordering warranty parts* x x x Included
Disaster Recovery (Please call for this service) x x x x
100% No-Hassle Guarantee Included Included Included Included

*Labor only; all hardware and software costs will be additional.
**This is per machine; more storage can be purchased if needed.

Now please stop waiting for your technology to break, it costs you a fortune in lost productivity and makes your business look…well you know how you feel when you here the excuse sorry we have computer problems.  now contact us and manage IT.

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