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Technology doesn’t have to be a hassle!
With a traditional break/fix service contract, your IT guy depends on your problems to keep him in business – so how much can you really depend on him to proactively maintain your network and computers? Imagine a world where you could keep your IT from breaking, eliminate costly computer repair bills and say goodbye to technology troubles for good. Managed Services from vIT4u can turn that dream into a reality.
With Managed Services from vIT4u, your options are:
|Description||No Plan||Basic||Small / Home Office||Professional|
|Emergency Response Time||4-6 hours||3 hours||1 hour||1 hour or less guaranteed|
|On-site scheduling of technician||3-4 days||2-3 days||Next Day||Same day|
|Phone and Remote Support Sessions||per 15 min.||per 15 min.||Included||Included|
|24-7 Remote Monitoring –
Computer stability and performance
|Executive Summary Monthly Report||x||Included||Included||Included|
|Anti-Virus software and updates||x||Included||Included||Included|
|Unlimited Remote Patch Mgmt.||x||Included||Included||Included|
|Online custom client portal||x||Included||Included||Included|
|Cloud File Backups (30Gb included)**||x||x||Included||Included|
|Creation of AUP (acceptable user policy)||x||x||Included||Included|
|Quarterly review and planning meeting||x||x||Included||Included|
|Client access to Virtual System Administrator for remote control and access to network||x||x||Included||Included|
|Unlimited software upgrades*||x||x||Included||Included|
|Anti-Malware software and updates||x||x||Included||Included|
|Adding and removing users||x||x||Included||Included|
|LAN and WAN Network Monitoring||x||x||x||Included|
|Staff Productivity analysis||x||x||x||Included|
|Umbrella web filtering||x||x||x||Included|
|Installation of new hardware and software*||x||x||x||Included|
|Virus removal and cleaning||x||x||x||Included|
|Vendor liaison and ordering warranty parts*||x||x||x||Included|
|Disaster Recovery (Please call for this service)||x||x||x||x|
|100% No-Hassle Guarantee||Included||Included||Included||Included|
*Labor only; all hardware and software costs will be additional.
**This is per machine; more storage can be purchased if needed.
Now please stop waiting for your technology to break, it costs you a fortune in lost productivity and makes your business look…well you know how you feel when you here the excuse sorry we have computer problems. now contact us and manage IT.